Refund & Exchange Policy – Money Back Guarantee

We want you to feel confident in your purchase. If you're not 100% satisfied with your online first aid course within the first 48 hours of purchase, we're happy to offer you a full refund – no questions asked.

How to Request a Refund:
To initiate a refund, simply contact us within 48 hours of your purchase. Once your request is approved, we’ll notify you via email and process your refund within 24 hours.

Refund Processing Time:
Refunds are issued to your original method of payment. If you haven’t received your refund yet:

1. Check your bank account again.
2. Contact your credit card company – it may take some time before your refund is officially posted.
3. Contact your bank – there is often some processing time before a refund appears.

If you've done all of this and still haven’t received your refund, please reach out to us at support@rvfirstaid.com.au and we’ll be happy to assist.

Note: As this is a digital product, there is no physical return or shipping involved.